PATIENT INFORMATION

First visit

We look forward to seeing you at your first consultation with our team! Your first visit will usually consist of an oral examination and a review of your health history. Scans may be taken to get the most accurate possible understanding of your specific condition. Your oral surgeon will review your condition and personal preferences to determine the best course of treatment for your needs and goals. Any questions you have will be answered during this consultation to ensure you feel comfortable and confident with any treatment you decide to undergo.

In addition to filling out the new patient paperwork online, please provide the following at your first appointment:

  • Your treatment referral slip from your referring doctor or dentist
  • A list of all current medications, including natural remedies and other supplements
  • A list of any allergies or pre-existing medical conditions
  • Your dental and/or medical insurance information
  • A photo ID

Additionally, all patients under the age of 18 must be accompanied by a parental guardian.

Thank you for coming prepared for your appointment, and we look forward to meeting you!

Anesthesia options

We want our patients to feel comfortable in our care, which is why we offer a variety of anesthesia options to ensure you feel at ease during your procedure.

3D imaging

By utilizing advanced 3D imaging technology, we can create detailed images of your condition to provide an accurate diagnosis and beneficial treatment.

Instructions

It is our goal that your oral surgery experience be as positive and as beneficial as possible. We provide our patients with detailed pre- and post-operative instructions to guide you through your procedure and recovery. If you ever have questions regarding your treatment at any time, please do not hesitate to contact our office. Our friendly staff is here to help.

Practice forms

Save time before your appointment! Register online now. If you’re a referring provider, you can find our referral form below.

Financial & insurance information

For your convenience, we accept Visa®, Mastercard®, Cash, Check, and CareCredit®. We deliver the finest care at the most reasonable cost to our patients; therefore, estimated co-payments are due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account or our financial policy, please contact us at (509) 783-7600. Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

Your insurance coverage is a contract between you and your insurance company. If we have the necessary information, we will be glad to assist you in the submission of your claim, but payment of your account is ultimately your responsibility. Any fees left unpaid by your insurance are payable by you in full upon receipt of negotiating a disputed claim. You are responsible for payment of the balance of your account, regardless of payment from insurance, after 60 days from your initial date of treatment. Insurance coverage is not a guarantee of payment! Insurance plans vary widely in their policy provisions and benefit amounts; therefore, the amount quoted as your co-payment should not be relied upon to be your total balance due. We can only estimate your coverage and co-payment, so your understanding of your policy is your best assurance that your claim will be properly administered.

We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.

HIPAA notice

Our practice values the privacy of our patients. Read our HIPAA policy to learn about how your patient information is obtained and used.